law - transport
- air - 2004 - Europe
REGULATION (EC) No 261/2004 OF THE EUROPEAN PARLIAMENT AND OF THE
COUNCIL of 11 February 2004
Right to compensation
1. Where reference is made to this Article, passengers shall receive
compensation amounting to:
(a) EUR 250 for all flights of 1 500 kilometres or less;
(b) EUR 400 for all intra-Community flights of more than 1 500
kilometres, and for all other flights between 1 500 and 3 500
(c) EUR 600 for all flights not falling under (a) or (b).
In determining the distance, the basis shall be the last destination at
which the denial of boarding or cancellation will delay the passenger's
arrival after the scheduled time.
2. When passengers are offered re-routing to their final destination on
an alternative flight pursuant to Article 8, the arrival time of which
does not exceed the scheduled arrival time of the flight originally
(a) by two hours, in respect of all flights of 1 500 kilometres or
(b) by three hours, in respect of all intra-Community flights of more
than 1 500 kilometres and for all other flights between 1 500 and 3 500
(c) by four hours, in respect of all flights not falling under (a) or
(b), the operating air carrier may reduce the compensation provided for
in paragraph 1 by 50 %.
3. The compensation referred to in paragraph 1 shall be paid in cash,
by electronic bank transfer, bank orders or bank cheques or, with the
signed agreement of the passenger, in travel vouchers and/or other
4. The distances given in paragraphs 1 and 2 shall be measured by the
great circle route method.